NCA Resources
Resources and Past Webinars
- There are many paths to improving health and health care—to making healthcare a universal right, not a privilege. Sharing our knowledge and expertise is one way, and we hope this concise and practical book, Team-Based Primary Care in Health Centers, gives you strategies, tools, and encouragement to do just that! Team-Based Primary Care in Health Centers is a comprehensive overview of implementing team-based care in health centers, walking health centers through five parts: (1) Foundations of Team-Based Care, (2) Data-Driven Care, (3) Roles in Team-Based Care, (4) Training the Next Generation, and (5) the Future. We hope you approach your work with advancing team-based care in health centers with the same level of joy and purpose that we have experienced, and hope our wisdom through this book will inspire excellent and effective healthcare as a right, not a privilege.
- Team-Based Primary Care in Health Centers | Book
- Evaluation of a learning collaborative to advance team-based care in Federally Qualified Health Centers:
- Access a guide to implementing and leading a Nurse Practitioner Residency program in community health centers. This book covers the conceptual framework, history of the development of postgraduate NP training in health centers, and the core operational tools and strategies to support organizations in creating a program.
- Training the Next Generation: Residency and Fellowship Programs for Nurse Practitioners in Community Health Centers | Book
- Development and validation of the Readiness to Train Assessment Tool (RTAT):
- The following publications present a summary of the NTTAP Spring 2024 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development:
- The following publications present a summary of the NTTAP Fall 2023 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development:
- The following publications present a summary of the NTTAP Spring 2023 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development:
- The following publications present a summary of the NTTAP Fall 2022 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development:
- The following publications present a summary of the NTTAP 2021-2022 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development:
- Clinical Workforce Development Fall 2021 Webinar Repository
- Repositorio de seminarios virtuales sobre desarrollo del personal clínico de otoño de 2021
- Clinical Workforce Development Spring 2022 Webinar Repository
- Repositorio de seminarios virtuales sobre desarrollo del personal clínico la primavera de 2022
November 6, 2024 | 2PM ET: Improving Hypertension Management: Applying Standing Orders and the Role of Medical Assistants | Slides | Video
Presented by Mary Blankson, Chief Nursing Officer for Community Health Center, Inc. (CHCI), this session will cover how to implement standing orders using CHCI’s hypertension guidelines and other national best practices. It will emphasize the key role of Medical Assistants (MAs) and demonstrate how standing orders support broader healthcare initiatives. Participants will gain knowledge on how to apply standing orders for hypertension management in their own health centers to improve patient care and streamline clinical processes.
October 31, 2024 | 2PM ET: Navigating Comprehensive Care for Refugees: Integrating Clinical Care, Cultural Sensitivity, and Community Collaboration | Slides | Video
Presented by Kasey Harding, Director of the Center for Key Populations at Community Health Center, Inc., this webinar will explore clinical and cultural considerations depending on the country of origin, patient education, challenges in documentation, and care coordination with community organizations. This webinar will also include clinical and support staff to discuss lessons learned and best practices for operational aspects of refugee health clinics.
October 18, 2023 | 2PM ET: Increasing Access to Comprehensive Care: The Crucial Role of the Community Health Worker | Slides | Video
Presented by Mary Blankson, Chief Nursing Officer for Community Health Center, Inc. (CHCI), Marie Yardis, Access to Care Director for CHCI, and Flor Robertson, Health Strategies Specialist for MHP Salud, this webinar explored the crucial role of Community Health Workers (CHWs) and peer navigators within the clinical care team, including their impact on increasing access to comprehensive care. This webinar dived into case studies, reimbursement models, and the vital contributions of CHWs in improving patient outcomes from addressing social determinants of health and basic needs to fostering patient engagement
June 8, 2023 | 2PM ET: Re-engaging Patients in Dental Care | Slides | Video
The COVID-19 pandemic has created several challenges for our country’s health care infrastructure, and the community health center workforce is no exception. This webinar described strategies to get patients back into dental care. Along with these strategies, participants learned how to recognize challenges in dental practices, as well as how to engage the interdisciplinary care team through role redesign and integration to increase access to comprehensive care.
May 18, 2023 | 1PM ET: The Changing Landscape of Behavioral Health Care: What is the “new normal” going to look like? | Slides | Video
The COVID-19 pandemic has resulted in significant shifts in the mode of care from face-to-face to virtual interactions. Join us as we discuss the challenges currently facing behavioral health care and at least one strategy for each. Along with these strategies, panelists will go over what integrated behavioral health care was and is before and following COVID-19, as well as what actions should be taken going forward to increase access to comprehensive care.
Panelists:
• Dr. Tim Kearney, PhD, Chief Behavioral Health Officer, Community Health Center, Inc.
• Melinda Gladden, LCSW, PMHC, Behavioral Health Clinician, Community Health Center, Inc.
• Jodi Anderson, LMFT, Virtual Telehealth Group Coordinator, Community Health Center, Inc.
Nov. 4, 2021 | 12PM ET: Fundamentals of Comprehensive Care Webinar: This webinar discussed the core concepts of team-based care and introduced elements of team-based care that builds upon these basics to support your teams in advancing their capability to provide satisfying and effective care to complex patient populations. We were joined by Margaret Flinter, PhD, APRN, Senior Vice President/Clinical Director, Community Health Center, Inc., and Thomas Bodenheimer, MD, Physician and Founding Director, and Rachel Willard Grace, Director, Center for Excellence in Primary Care.
May 5, 2022 | 1PM ET: Comprehensive Care: Listening Sessions | Slides | Video
This webinar addressed strategic initiatives to engage staff across all disciplines in listening sessions and how to utilize this discipline based feedback to create actionable projects to improve discipline specific work flows.
Panelists:
• Megan Coffinbarger, MHA, Administrative Fellow, Community Health Center, Inc.
• Lilian Gutierrez, MBA, M.Ed, Deputy Regional Vice President, Community Health Center, Inc.
• Kenneth McClary, MPP, Deputy Regional Vice President, Community Health Center, Inc.
April 11, 2024 | Alabama Primary Care Health Association – Integrating HIV Prevention into Primary Care | Video
Presented to health centers of the Alabama Primary Care Health Association, this training explored effective HIV prevention practices in primary care, including exploring an overview of HIV incidence and prevalence statistics in Alabama and nationally, discussing approaches to HIV prevention, testing, and PrEP in culturally competent and sex-positive manner with a focus on cultural humility, and highlighting challenges and opportunities to improve HIV prevention efforts in Alabama.
November 30, 2023 | 3PM EST: Integrating HIV and STI Prevention into Primary Care: Best Practices and Beyond: Video | Slides
Join us for our upcoming webinar where experts will discuss strategies for HIV and STI prevention management, addressing substance use, and incorporating injectable Pre-Exposure Prophylaxis (PrEP) medication. Additionally, experts will dive into models for implementing specialty care for key populations in your training programs. Participants will leave with a deeper understanding of HIV and STI prevention strategies in primary care and actionable steps to strengthen their PrEP program.
June 7, 2023 | 3PM EST: Integrating HIV Care into Training and Education for Team Members: Video | Slides
In order for health centers to provide compassionate and respectful HIV prevention, care, and treatment in comprehensive primary care settings, the clinical workforce must be knowledgeable, confident, and competent in their ability to do so.
This webinar explored the need to integrate HIV care into training and education for the clinical care team, as well as educational models to train the next generation. Using Community Health Center Inc.’s Center for Key Populations Fellowship for Nurse Practitioners (NPs) as a framework for best practices, experts discussed how to implement specialty care for key populations in your training programs. Additionally, participants gained awareness of the importance of training the clinical workforce on key population competencies in HIV programs (e.g. HCV, MOUD, LGBTQI+ health, homelessness, and harm reduction).
December 12, 2022 | 1PM EST: HIV Prevention: Combating PrEP Implementation Challenges: Video | Slides
Expert faculty present case-based scenarios illustrating common challenges to integrating HIV PrEP in primary care. As part of improving clinical workforce development, this session will delve into a variety of specific PrEP implementation challenges. Participants will leave with strategies to overcome these obstacles to establish or strengthen their PrEP program.
Panelists:
• Marwan Haddad, MD, MPH, AAHIVS, Medical Director, Center for Key Populations, Community Health Center, Inc.,
• Jeannie McIntosh, APRN, FNP-C, AAHIVS, Family Nurse Practitioner, Center for Key Populations, Community Health Center, Inc.
April 28, 2022 | 1pm EST: Integrating HIV Education | Slides | Video
This webinar discussed how to educate Nurse Practitioners who have completed Community Health Center. Inc’s NP Residency or NPs who have significant experience as a Primary Care Provider on the integration of specialty care for key populations, including:
- HIV care
- Hepatitis C management
- Medication-assisted treatment for opioid use and other substance use disorders
- Sexually transmitted disease (STI) screening and management
- Lesbian, Gay, Bisexual, Transgender, Questioning, Intersex, Asexual (LGBTQIA+) health, including hormone replacement therapy and gender affirming care.Panelists:
• Charise Corsino, MA, Program Director, Nurse Practitioner Residency Programs, Community Health Center, Inc.
• Marwan Haddad, MD, MPH, AAHIVS, Medical Director, Center for Key Populations, Community Health Center, Inc.
• Jeannie McIntosh, APRN, FNP-C, AAHIVS, Family Nurse Practitioner, Center for Key Populations, Community Health Center, Inc.
April 14, 2022 | 1PM ET: Integrating HIV Prevention into Primary Care | Slides | Video
This webinar discussed best practices for integrating HIV prevention (e.g. HIV testing, PrEP and linkage to care) into primary care within the context of enhancing clinical workforce development.
Panelists:
• Marwan Haddad, MD, MPH, AAHIVS, Medical Director, Center for Key Populations, Community Health Center, Inc.
• Jeannie McIntosh, APRN, FNP-C, AAHIVS, Family Nurse Practitioner, Center for Key Populations, Community Health Center, Inc.
April 18, 2024 | 1:00PM ET: Foundational Strategies for Emergency Preparedness within Health Centers Webinar
Slides | Video
Join our upcoming webinar to explore key strategies for emergency preparedness and addressing environmental impacts on health within health centers. Expert faculty will guide participants in understanding the purpose of implementing an emergency preparedness plan and provide foundational knowledge on best practices for preparing for emergencies and environmental impacts on health. Participants will leave with increased confidence in beginning the development of an Emergency Preparedness Committee and Plan, ensuring patient safety during natural or man-made disruptions
November 4, 2024 |1:00 PM ET: Developing Curriculum in Line with Accreditation: Best Practices for Advanced Practice Provider (APP) Postgraduate Training Programs
Slides | Video
Presented by Charise Corsino, Program Director of CHC’s Postgraduate NP Residency Program, and Kerry Bamrick, Executive Director of the Consortium for Advanced Practice Providers, this activity session will explore curriculum development in the lens of accreditation standards.
September 25, 2024 |1:00 PM ET: Strengthening NP/PA Residency Programs through Academic, Clinical, & Community Partnerships | Slides | Video
Join us to explore the essential components of successful primary care nurse practitioner/physician associate (NP/PA) residency programs, including program structure and the value of academic, clinical, and community partnerships. Along with experts from CHC, this webinar will include a health center spotlight on successfully implementing a residency program with strong partnerships. By the end, participants will have a clear understanding of how to build effective, sustainable NP/PA residency programs and enhance clinical workforce development.
September 18, 2024 |2:00 PM ET: Asociación de Salud Primaria de Puerto Rico, Inc. (ASPPR) – Building the Case for Postgraduate NP/PA Training Programs (Delivered in Spanish)
Slides | Video
Presented in Spanish by Catherine Hinojosa, an alum of CHCI’s Postgraduate NP Residency Program and CHCI PCP, this 60-minute session outlined a strategic roadmap for developing a Postgraduate NP/PA Training Program at your health center. This session also provided practical insights into the current landscape for NPs and PAs in Puerto Rico delivered by the Operational Program Lead at ASPPR and the Chief Operating Officer of NeoMed Health Center, a local health center. Delivered in Spanish, this training not only enhanced accessibility, but also promoted collaboration, all with the goal of strengthening primary care in Puerto Rico and beyond.
October 10, 2023 |2:30 PM ET: Implementing Nurse Practitioner (NP) and NP/Physician Associate (PA) Postgraduate Training Programs: Program Development, Recruitment Strategies, and Accreditation | Slides | Video
Health centers are uniquely positioned to address the unprecedented need for behavioral health services but are challenged by the workforce shortage. Participants will gain the knowledge needed to begin conceptualization of a training pathway.
This webinar discussed the considerations of sponsoring an in-house training program across all educational levels, including the benefits, program structure, design, curriculum, supervisors’ role, and required resources.
Experts provided participants with examples from practicum and postdoctoral level training programs to help them gain confidence in developing a behavioral health training pathway.
March 9, 2023 |12:30 PM ET: Implement Behavioral Health Training Programs to Address a Crucial National Shortage in Community Health Care Settings | Slides | Video
Health centers are uniquely positioned to address the unprecedented need for behavioral health services but are challenged by the workforce shortage. Participants will gain the knowledge needed to begin conceptualization of a training pathway.
This webinar discussed the considerations of sponsoring an in-house training program across all educational levels, including the benefits, program structure, design, curriculum, supervisors’ role, and required resources.
Experts provided participants with examples from practicum and postdoctoral level training programs to help them gain confidence in developing a behavioral health training pathway.
March 29, 2022 |12PM ET: Developing a Postdoctoral Residency Program in Community Health | Slides | Video
Learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar addressed considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program.
Resource
Training the Next Generation: Residency and Fellowship Programs for Nurse Practitioners in Community Health Centers | Book
Access a guide to implementing and leading a Nurse Practitioner Residency program in community health centers. This book covers the conceptual framework, history of the development of postgraduate NP training in health centers, and the core operational tools and strategies to support organizations in creating a program.
Webinars
Oct 12, 2022 | 2:00 p.m. ET: Nurse Practitioner/Physician Assistant Residency and Fellowship Programs: Discussing Your Key Program Staff and Responsibilities
Expert faculty discussed the drivers, benefits, and processes of implementing a postgraduate residency training program at your health center. This session dove deeper into a discussion on the responsibilities of key program staff, preceptors, mentors, and faculty for successful implementation. This webinar will equip participants with a road map to go from planning to implementation and offer an opportunity for coaching support. | Video | Slides
December 9, 2021 | 1 PM ET: Building the Case for Implementing Postgraduate NP Residency and NP/PA Training Programs | Video | Slides
Dec 02, 2019 and Dec 10, 2019 | 1:30 p.m. EST: Building the Case for Implementing Nurse Practitioner and Postdoctoral Clinnical Psychology Postgraduate Residency Training Program. This webinar will provide background and details on why your health center should consider developing a program, and the return on investment to your organization and the community health center system as a whole. Faculty includes innovators and health center leaders who are directly engaged in building and developing these models across the nation. | Video Slides
June 27, 2018 | 3:00 PM EST : Training the Next Generation of Integrated Primary Care Providers to Safely and Effectively Manage Chronic Pain Utilizing Telehealth Solutions – Leaders and experts from the Weitzman Institute’s Project ECHO and Postgraduate Residency Training Programs discuss enhancing your training curriculum with additional content specific to treating complex pain patients within a team-based model of care. Alums of CHCI’s family nurse practitioner residency and postdoctoral psychology residency programs discuss how participating in “Pain ECHO” sessions and using eConsults to access pain specialists as a part of their residency training increased their mastery and confidence in identifying, treating, and caring for their patients with chronic pain. | Video Slides
April 26, 2018 : Building the Case for Starting a Postdoctoral Clinical Psychology Residency Program at Your Health Center | Video Slides
May 15, 2018 : The Structure of a 12-month Residency Program and Stories from Former Residents, Preceptors and Program Staff | Video Slides
Why Start a Postgraduate Residency Program? Building the Case for Your Organization | Video Slides Survey
The Structure, Design, and Content of the 12-month Nurse Practitioner Residency Program | Video Slides Survey
The Structure, Design, and Content of the 12-month Postdoctoral Clinical Psychology Residency Program | Video Slides Survey
What Your Board, Management, and Staff Need to Know about Starting a Postgraduate Residency Program in Your Federally Qualified Health Center | Video Slides Analysis Spreadsheet Survey
Precepting, Supervision, Leadership, Logistics: What are the Staff Roles in a Postgraduate Residency Program? | Video Slides Survey
Measuring the Outcomes: Research and Evaluation | Video Slides Tom Bush’s Presentation Survey
Accreditation for Postgraduate Residency Programs | Video Slides
Case Presentations: Successful National Residency Programs | Slides Survey
Clinical Workforce Development NCA Informational Webinar | Slides
Building the Case for Starting a Post-Graduate Residency Program for Family and Psychiatric Nurse Practitioners at Your Health Center | Slides
Frequently Asked Questions on Starting a Postgraduate Nurse Practitioner Residency Program | Resource
Evaluation of a learning collaborative to advance team-based care in Federally Qualified Health Centers:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7332191/
May 8 ,2024 | 3PM ET: Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model | Slides | Video
Presented by experts at Community Health Center, Inc. (CHCI) and in collaboration with Health Outreach Partners, this webinar discussed an advanced model of team-based care that can be used for addressing maternal health disparities. Experts dived into the application of team-based care strategies and the roles within the interdisciplinary team including the primary care provider, certified nurse midwife, registered nurse, behavioral health, and more.
February 7, 2024 | New Jersey Primary Care Association Training – Integrating Social Risk Factors into Hypertension Care and Prevention | Video | Slides
Presented to health centers of the New Jersey Primary Care Association, this training explored how social determinants of health affect patient outcomes, focusing on key factors impacting individuals with hypertension, how to utilize the care team to address patients’ social needs and use knowledge of social risk factors to create personalized hypertension care plans, and how to assess the impact of integrating social risk factors on hypertension prevention by evaluating approaches for combining medical and dental care.
April 13, 2023 | 1PM EST: Quality Improvement Strategies in a Team-Based Care Environment | Video | Slides
This webinar is focused on quality improvement in team-based care!
Building a quality improvement (QI) infrastructure within team-based care is an organizational strategy that will establish a culture of continuous improvement across departments and improve quality in all domains of performance.
Participants will learn about:
- QI infrastructure
- Facilitating QI committees
- Coach training within health centers
Faculty will also provide an example of how trained coaches use QI tools to test and implement changes within an organization.
Panelists:
- Deborah Ward, RN, Consultant, Community Health Center, Inc.
- Raneda Porter, LMSW, AmeriCorps Program Director, Community Health Center, Inc.
March 21, 2023 | 3PM EST: Implementation of Timely and Effective Transitional Care Management Processes | Video | Slides
December 7, 2022 | 2PM EST: Advancing Team-Based Care: Enhancing the Role of the Medical Assistant and Nurse through Implementation of Care Management to Improve Chronic Conditions | Video | Slides
Expert faculty outline the differences between case management, care coordination and complex care management to frame up a discussion on strategies to leverage effective models for both in-person and remote services.
Expert faculty discuss the role of the medical assistant and the nurse in care management, as well as how standing orders and delegated orders support this work. This session will discuss how telehealth and remote patient monitoring enhancements can support complex care management for patients with chronic conditions.
Participants leave this session with the knowledge and tools to begin or enhance implementation of chronic care management by enhancing the role of the medical assistant, nurse and the technology that supports the clinical care.
Panelists:
• Mary Blankson, DNP, APRN, FNP-C, Chief Nursing Officer, Community Health Center, Inc.
• Tierney Giannotti, MPA, Senior Program Manager, Population Health, Community Health Center Inc.
June 2, 2022 | 1PM EST: Training the Next Generation within Primary Care | Video | Slides
This webinar discussed the various avenues of workforce development including:
• training non-clinical roles
• the value of an administrative fellowship
• the key questions to ask before establishing a fellowship at your agency
The discussion referenced CHC Chief Operating Officer Meredith Johnson and CHC Project Manager Megan Coffinbargar’s publication “Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders” for the National Association of Community Health Centers (NACHC).
Panelists:
• April Joy Damian, PhD, MSc, CHPM, PMP, Vice President and Director of the Weitzman Institute, Community Health Center, Inc.
• Megan Coffinbargar, MHA, Project Manager, Optimizing Virtual Care Initiative, Community Health Center, Inc.
May 26, 2022 | 1PM EST: Chiropractic Specialists as part of Health Center Teams | Video | Slides
This webinar discussed the value of chiropractic treatment as a primary care intervention and the role of chiropractic specialists in the primary care team and how to integrate chiropractic services into your program.
Panelists:
• Margaret Flinter, PhD, APRN, FAAN, Senior Vice President and Clinical Director, Community Health Center, Inc.
• Veena Channamsetty, MD, FAAFP, Chief Medical Officer, Community Health Center, Inc.
• James J. Lehman, DC, MBA, DIANM, Director of Health Sciences Postgraduate Education, University of Bridgeport, Chiropractic Orthopedist, Community Health Center, Inc.
• Lesly Valbrun, DC, MPH, MBA(c), Chiropractic Resident, University of Bridgeport, Community Health Center, Inc.
March 4, 2022 | 1PM EST: Quality Improvement Strategies in a Team-Based Care Environment | Video | Slides
Building a quality improvement (QI) infrastructure within team-based care is an organizational strategy that will establish a culture of continuous improvement across departments and improve quality in all domains of performance. Many positions in primary care now require QI training as part of employees’ professional development. Our expert faculty discuss tools you can use to build and implement a QI infrastructure within your team-based setting to improve patient care.
Dec 02, 2019 | 1:30 p.m. EST: Building the Case for Implementing a Postgraduate Residency Training Program. This webinar will provide background and details on why your health center should consider developing a program, and the return on investment to your organization and the community health center system as a whole. Faculty includes innovators and health center leaders who are directly engaged in building and developing these models across the nation. | Video Slides
June 28, 2019 | 3 p.m. EST: Going Where The Kids Are: Starting, Growing and Expanding School Based Health Centers. This webinar will address the benefits, challenges, and strategic advantages of a school based health center program from a clinical, data, quality, operational viewpoint, communications, and community engagement perspective. Experts will share the strategy for integrating oral health and behavioral health to ensure the best outcomes for patients. | Video Slides
June 11, 2019 | 3 p.m. EST: Team as Treatment – Driving Improvement in Diabetes. This webinar will share evidence-based models that will provide a framework for health centers to optimize the team in primary care. Experts will describe how utilization of extended team members and technology can reduce gaps in care for prediabetics and diabetics. With a focus on lifestyle and community based projects, this webinar will highlight the strategies and resources to improve the health and behaviors of patients at risk for diabetes and manage uncontrolled diabetes. | Video Slides
May 23, 2019 | 2 p.m. EST: Improving the Health Outcomes of Both Patients AND Populations. Health centers have been pioneering innovative approaches to improving patient outcomes for decades. With the shift from fee-for-service to value-based care, health centers across the nation are advancing their strategies and allocating more resources to further improve quality of care and outcomes for patients. In this webinar experts will share their journey in planning, preparing and launching a population health initiative. This national webinar focuses on empowering health centers to initiate a population health strategy at their organization. | Video Slides
May 06, 2019 | 3 p.m. EST: Behavioral Health Staff in Integrated Care Settings – The Vital Role of Collaboration Across Teams: Expand the Impact of Your Care. Health centers across the country are stepping up to better address the complexity of their patient populations by broadening their behavioral health workforce. Many are taking on this challenge by advancing their integration of behavioral health through strengthening relationships across disciplines within the team. Experts in psychology, psychiatry and nursing will share ways in which they effectively utilize their roles at the top of their license to monitor and support high-risk patients. By examining these various roles, experts will address how you can effectively support integration at your health center to improve outcomes | Video Slides
March 21, 2019 | 3 p.m. EST: Oral Health – Full Partners on the Team. Health center patients often have complex healthcare challenges that are significantly affected by their oral health status. We can improve overall health by creating access to excellent oral health services in the context of team-based care. This session will bring strategies from the field showing how effective integration, collaboration and mobilization of dental services significantly improves health. Experts will discuss the clinical, organizational, data and technical opportunities and challenges to advancing or enhancing your model of oral health in team-based care. | Video Slides
February 27, 2019 | 3 p.m. EST: The Vital Role of Behavioral Health: Effective Integration in a Model of Team Based Care. Delivering behavioral health services as a part of an integrated team is crucial to providing comprehensive primary care services. Focusing on the vital role of behavioral health, experts will share the key elements that maximize the contributions of these team members through structured approaches to screening, the use of “warm hand offs” to ensure connection to primary care, and implementing a robust group of treatment programs to enhance access and improve outcomes.| Slides
February 15 | 3:00 PM EST : Taking Team-Based Care to the Next Level. In this webinar, we will briefly review the core concepts of team-based care (physical design, roles, data, empanelment) that we have discussed in previous webinars (all available at www.chc1.com/nca) and introduce you to elements of team-based care that build upon these basics and support your teams in advancing their capability to provide satisfying and effective care to complex patient populations. Areas of focus will include additional roles on the care team, a deeper dive into the practice of RNs and behavioral health providers, and a team approach to managing pain, medication assisted treatment for opioid addiction, and the care of the older adult in primary care. This first webinar in the series will begin with a focus on the teamlet. (Provider and MA) and the data that supports their success. | Video Slides Survey
February 22 | 3:00 PM EST : Advancing the Practice of RNs and Behavioral Health Providers. We will explore two vital roles on the primary care team, RNs and Behavioral Health clinicians. We have seen tremendous progress in health centers across the country towards the integration of primary care and behavioral health, and in advancing the role of RNs. In this webinar, we’ll focus on key elements that maximize the contributions of these team members. We focus on RN complex care management and the use of RN visits to expand and enhance the capacity of the team. We’ll also look at how practices can systematically address the behavioral health needs of their patient population starting with structured approaches to screening of both adults and children, the use of warm hand offs to ensure connection to primary care, and implementing a robust group treatment program to enhance access and improve outcomes. This session will also detail the kind of data dashboards that support the work of these vital team members. | Video Slides Survey
March 1 | 3:00 PM EST :Beyond the Walls: Effectively Utilizing Community Health Workers and Clinical Home Visitors as Part of the Team
In this webinar, we will focus on team members who work with patients in various capacities beyond the walls of the exam room but make an enormous contribution to clinical outcomes. Participants will learn about their connections to the team, and the effective outcomes that result from their patient engagement. | Video Slides Survey
March 8 | 3:00 PM EST : Caring for Patients with Pain is a Team Sport. Health Centers are called upon to help patients with both acute and chronic pain.. Our desire to help patients with pain often exceeds our skill set and resources. Health Centers across the country have been stepping up to become better educated and trained in this complex area of clinical practice. One thing we’ve learned is that it requires the whole team to be successful. In this webinar we will look at the contribution of each member of the expanded care team in addressing needs of patients with chronic pain, and the strategies that support their work. | Video Slides
Advancing Team-Based Care: Building Your Primary Care Team to Transform Your Practice | Video Slides Survey
Enhancing the Role of the Medical Assistant | Video Slides Survey
The Emerging Role of Nurses in Primary Care | Video Slides Survey
Data Driven Dashboards to Support Team-Based Care | Video Slides Statistical process control Paper XmR Chart Template Survey
A Team Approach to Prevention and Chronic Illness Management | Video Slides
Complex Care Management in Primary Care | Video Slides Survey
Achieving Full Integration of Behavioral Health and Primary Care | Video Slides Survey
Dissolving the Walls: Clinic Community Connections Video
Team Based Care in Federally Qualified Health Centers: A Cross Sectional Study Assessing the Efficacy of a 10-Month Learning Collaborative. Poster
Development and validation of the Readiness to Train Assessment Tool (RTAT):
https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-021-06406-3
June 12, 2024 | Oklahoma Primary Care Association Training- Training the Next Generation Within Health Centers | Video | Slides
Presented to health centers of the Oklahoma Primary Care Association, this training explored the national and Oklahoma healthcare workforce landscape, including research and support around health professions education training (HP-ET), federal funding opportunities, and recommendations for investing in your workforce, as well as tools, best practices, and replicable models for strategic workforce planning.
December 7, 2023 | 3:30PM ET: Training the Next Generation: Best Practices for Gaining Leadership Support and Implementation Planning | Slides | Video
Join Community Health Center, Inc.’s National Health Center Training and Technical Assistance Partners (NTTAP) and the Northwest Regional Primary Care Association (NWRPCA) to gain foundational knowledge for building your health center’s health professions education and training (HP-ET) programs! Expert panelists will discuss best practices and tools for gaining support from leadership, stakeholder analysis, and implementation planning.
This webinar will build off the previously recorded Training the Next Generation: Investing in Workforce Training webinar from April 2023. If you were not able to attend or would like a refresher, we welcome you to watch the recording!
June 6, 2023 | 3PM ET: Using the RTAT to Assess Organizational Capacity | Slides | Video
Improve educational training experiences at your health center by assessing your capacity and infrastructure to host health professions students.
During this hands-on interactive activity session, participants learned how to utilize the Readiness to Train Assessment Tool (RTAT™). This tool was developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc. (CHC) to understand organizational readiness to host health professions student training programs.
May 2, 2023 | 3:30PM ET: Health Professions Student Training Webinar: Assessing Organizational Capacity | Slides | Video
In order to provide a high-quality educational training experience at your health center, Community Health Center, Inc. (CHC) recommends assessing your capacity and infrastructure to effectively host health professions students.
In the midst of competing priorities, best practices and tools will support this strategic workforce planning. Along with these best practices, panelists will discuss faculty’s roles and responsibilities, as well as hear directly from CHC staff.
Additionally, this webinar will introduce the Readiness to Train Assessment Tool (RTAT™), a tool developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at CHC to better understand organizational readiness to host health professions student training programs.
Panelists:
• Amanda Schiessl, MPP, Deputy Chief Operating Officer, Project Director/Co-Principal Investigator, Community Health Center, Inc.
• Victoria Malvey, MS, Inter-professional Student Specialist, Community Health Center, Inc.
May 17, 2022 | 2PM ET: NTTAP Health Professions Student Training Webinar | Slides | Video
This webinar discussed best practices for health centers to train the next generation as they welcome students back to their clinics. This webinar addressed student training for RN students, how your organization can support capstone projects, and academic partnerships to bolster these efforts.
Panelists:
• Mary Blankson, Chief Nursing Officer, Community Health Center, Inc.
• Victoria Malvey, MS, Inter-professional Student Specialist, Community Health Center, Inc.
April 26, 2022 |1PM ET: Assessing Health Center Readiness to Train Health Professionals | Slides | Video
This webinar discussed how to use the Readiness to Train Assessment Tool (RTAT™), developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc., to support health centers’ strategic workforce planning through the lens of health professions training (HPT).
Panelists:
• Jaclyn Cunningham, MHA, Project Manager, Population Health, Community Health Center, Inc.
• Victoria Malvey, MS, Inter-professional Student Specialist, Community Health Center, Inc.
• Amanda Schiessl, MPP, Deputy Chief Operating Officer, Project Director/Co-Principal Investigator, National Training and Technical Assistance Partnership, Community Health Center, Inc.
1: December 13, 2018 | 3 p.m. EST: Behavioral Health Workforce Development; Training Across the Various Behavioral Health Disciplines. Training the next generation to deliver behavioral health and primary care services as a part of integrated, interprofessional teams, including opioid use disorder and other substance use disorder treatments, is crucial to establishing a strong, dedicated behavioral health workforce in health centers. During this webinar, you will hear from the CHCI’s Chief Behavioral Health Officer and CHCI Behavioral Health Staff as they provide insight into the crucial components of effectively training behavioral health students working toward different behavioral health degrees.| Video Slides
2: November 29, 2018 | 3 PM EST: Give Primary Care a Chance! Creating an Education Experience in Primary Care that will Awaken BSN Students to the Professional Role of RNs in Primary Care. CHCI’s translation of the Dedicated Education Unit (DEU) model to primary care successfully supports pre-licensure training in the primary care setting, and provides nursing students with intense clinical learning experiences. During this webinar, you will hear from the CHCI’s Chief Nursing Officer who successfully led the development and implementation of the DEU model at CHCI. | Video Slides
3: June 27, 2018 | 3:00 PM EST : Training the Next Generation of Integrated Primary Care Providers to Safely and Effectively Manage Chronic Pain Utilizing Telehealth Solutions – Leaders and experts from the Weitzman Institute’s Project ECHO and Postgraduate Residency Training Programs discuss enhancing your training curriculum with additional content specific to treating complex pain patients within a team-based model of care. Alums of CHCI’s family nurse practitioner residency and postdoctoral psychology residency programs discuss how participating in “Pain ECHO” sessions and using eConsults to access pain specialists as a part of their residency training increased their mastery and confidence in identifying, treating, and caring for their patients with chronic pain. | Video Slides
4: June 29, 2018 | 3:00 PM EST : Activity Session – Creating your own Health Professions Student Training Playbook The National Cooperative Agreement on Clinical Workforce Development offered a hands-on activity session on the Health Professions Student Training Playbook. This session was a one-on-one coaching with select health centers on the development of a Health Professions Student Training Playbook that will outline an exceptional student training process across all disciplines. CHC, Inc. Playbook | Playbook Template
5: June 28, 2018 | 4:00 PM EST : From Affiliation to Action: Proven Strategies to Make it Easier to Host Health Professions Students
In this webinar clinical leadership will explore the elements of our enhanced teaching arrangements within the medical, behavioral health, nursing, and dental disciplines. Leadership from Area Health Education Center (AHEC) will share how the program supports community-based interdisciplinary training programs, and the resources available to health centers through their local AHEC on creating strategic partnerships with academic programs. We will present our best practices for initiating agreements and developing health profession student training at your health center. | Video Slides
March 14, 2024 | 1:00PM ET: Strategies for Advancing Health Equity within Health Centers: The Foundations of a Health Equity Plan.
Slides | Video
Join our upcoming webinar to explore strategies for advancing health equity within health centers. Learn specific approaches, including steps for developing a health equity plan utilizing Community Health Center, Inc. (CHCI) best practices as a framework, creating a health equity team, and establishing priorities and goals to guide health equity work. Attendees will leave with increased confidence in developing their health equity plan at their health center.
March 7, 2024 | 1:00PM ET: Data-Driven Health Equity: Strategies for Collecting Patient Data in Health Centers Webinar | Slides | Video
We dive into key strategies for using identity data in population health management. Expert faculty will highlight the importance of gathering data to address health disparities, with a focus on utilizing Electronic Health Records (EHR) for both internal and patient-focused justice, equity, diversity, and inclusion (JEDI) purposes. Participants will gain confidence in advancing health equity with strategies to collect and use demographic data for developing and monitoring health equity plans.